Jerrod Kogut
Senior Sales Engineer
I turn complex tech into closed deals.
Senior Solutions Engineer with 16+ years of experience across SaaS, ecommerce, and enterprise platforms. I design technical solutions, build compelling demos, and help teams translate complex capabilities into measurable business outcomes, while also developing repeatable processes that help sales teams scale.
Austin, TX — available for remote and hybrid roles
01.About Me
I am a Senior Solutions Engineer with 16+ years of experience across IT systems, SaaS, and enterprise ecommerce. My career has taken me from managing internal infrastructure to designing solutions for Fortune 1000 companies, giving me a practical understanding of both technical systems and business priorities.
My approach is consultative and grounded in discovery. I focus on understanding how a business operates before proposing solutions, then design integrations, workflows, and technical strategies that align with real goals. I build demos and solution narratives that resonate with both technical teams and executive stakeholders.
In addition to supporting complex sales cycles, I have contributed to improving how teams sell. This includes refining demo approaches, shaping technical discovery, and helping create more consistent and repeatable workflows across deals.
Most recently at BigCommerce, I worked with enterprise and mid-market brands to architect ecommerce solutions, design API-driven integrations, and guide opportunities from early discovery through close.
I tend to do my best work in environments where I can stay close to both the customer and the product, and where there is room to improve how things are done.
Core Competencies
02.How I Work
Discovery comes first
I start by understanding how a business operates and what success looks like before proposing solutions. This keeps conversations grounded in outcomes, not just features.
Make complex systems clear
I focus on translating technical complexity into something stakeholders can understand and act on, whether they are engineers or executive leaders.
Align technical and business teams
I work across sales, product, and engineering to ensure solutions are practical, scalable, and aligned with real customer needs.
Build for consistency and scale
I look for opportunities to improve how teams sell, from refining demos to shaping discovery and creating more repeatable technical sales workflows.
I tend to gravitate toward environments where I can stay close to both the customer and the product, and where there is room to improve how things are done.
03.Experience
- 2018 — 2026
Senior Sales Engineer·BigCommerce
Led technical sales for enterprise and mid-market ecommerce brands, partnering with stakeholders from early discovery through solution design and close. Designed API-driven integrations and solution architectures tailored to complex B2B and B2C use cases.
Built customized demos and technical narratives that aligned platform capabilities with business goals, helping move deals forward and gain alignment across both technical teams and executive stakeholders.
Worked closely with product, engineering, and sales leadership to translate customer requirements into practical solutions, while also surfacing recurring challenges and market gaps to help inform product direction. Contributed to more consistent demo approaches and helped guide teams on how to run more effective technical sales cycles.
Trusted to support new initiatives and contribute to shaping how teams approached complex sales cycles.
EcommerceAPI IntegrationsB2B / B2CSolution Architecture - 2016 — 2018
Senior Solutions Consultant·Vyze
Collaborated with prospects, clients, and internal teams across the full project lifecycle, from discovery through implementation. Led detailed needs analysis and designed API integrations and business process flows to support client requirements.
Created technical documentation, code samples, and solution diagrams to clarify complex integrations and support decision-making across both technical and business stakeholders.
Recognized as Employee of the Year in 2017 for contributions to client success and cross-functional collaboration.
JSON / XML APIsNeeds AnalysisBusiness Process DesignVisio / PlantUML - 2009 — 2015
Sales Engineer — SaaS Specialist·Versata MessageOne (Dell)
Promoted to Sales Engineer after Dell acquired MessageOne. Led as SE lead and SME, competitively positioning SaaS solutions for email continuity, archive, security, and encryption. Provided solution design, deployed pilot programs, and built and maintained all sales demo labs.
SaaSCloud SecurityEmail ContinuityTechnical Demos - 2006 — 2009
Systems Administrator·MessageOne, Inc.
Managed IT infrastructure for a 170+ employee organization, including Active Directory, Exchange, networking, VPN, and telephony systems. Supported company growth and office expansion while maintaining system reliability and performance.
Played a key role in IT operations during the company’s acquisition by Dell, ensuring continuity and stability throughout the transition.
Windows ServerActive DirectoryNetworkingIT Operations
04.Recommendations
"Jerrod is one of those unique Sr SEs who operates with the mindset of a product owner while supporting a close. His superpower isn't just understanding the tech — it's his ability to articulate market gaps back to product and engineering to ensure we were actually building what the world needed. Whether he's architecting a simple D2C flow or a massive, multi-layered B2B ecosystem involving ERPs, OMS, and complex tax or payment logic, Jerrod handles it with a level of professionalism that elevates any team."
Former Manager, BigCommerce
"Jerrod has a rare ability to bridge the gap between complex merchant requirements and tangible platform solutions. He doesn't just demo features; he paints a picture of what's possible. His ability to connect with merchants, demonstrate the platform's native power, and identify creative paths for growth was a massive asset to our sales process. Jerrod truly understands the intersection of technology and commerce strategy."
VP of Sales, SwiftOtter (former BigCommerce colleague)
"Jerrod is detail oriented when creating technical customer product requirements and also strategic in his approach to understanding how the product can achieve program success. He is inquisitive by nature and ensures that no stone is left unturned. Jerrod is extremely effective in explaining complex solutions in a way that is easy to digest and comprehend."
Former Manager, Vyze
05. What's Next?
Get In Touch
Whether you have a technical challenge, an ecommerce opportunity, or just want to connect — I'd love to hear from you.